Refund Policy

Replacement Policy
We strive to deliver high-quality products to our customers. If your GOTOWEAR is found to have a manufacturing defect or any functional fault upon delivery, we offer a replacement for the same item.

To request a replacement:

• Notify us within 7 days of receiving the product.
• Provide proof of purchase and evidence of the defect (photos or videos).
• Products will be replaced within 7 days.
  

Our team will review your request and guide you through the replacement process if your claim is approved.

Return Policy

• Returns are accepted only for items with manufacturing defects or damage caused during shipping.
• Items must be unused, in their original condition, and include all packaging and accessories.
• Requests for returns must be initiated within 7 days of receiving the product.

Refund Policy
Refunds will be credited within 5–7 business days.